Frequently Asked Questions
Everything you need to know about your Mutts & Co experience.
How do I determine the right size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's chest girth and neck circumference to ensure a perfect fit for our apparel and accessories.
What is your shipping policy?
We offer standard shipping globally. Orders are typically processed within 1-2 business days, and delivery times vary from 3-7 business days depending on your location.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with tags attached. Please contact our support team to initiate a return.
What materials are used in your pet fashion line?
We prioritize comfort and durability, using high-quality materials such as organic cotton, breathable mesh, and reinforced nylon to ensure your pet stays stylish and comfortable.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.