Returns & Exchanges
At Mutts & Co, we want you to love your fashion finds as much as we do, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all labels and protective liners are still intact and undamaged.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund has been processed.
